Privacy Policy

We are fully aware of the importance of privacy and personal information to you, and will take corresponding security protection measures in accordance with the requirements of laws and regulations, and do our best to protect your personal information safely and controllable. This privacy policy applies to all products and services provided by CareMeTENS App, which should be noted that this privacy policy does not apply to services provided to you by other third parties. Please carefully read and fully understand this policy before using our products and services, and begin using it after confirming that you fully understand and agree.

Permissions required for the CareMeTENS App

In order to access nearby Bluetooth devices, the CareMeTENS App requires your location permissions, which you can turn off in system Settings

Your Information Collection

  1. To ensure the safe operation of software and services, we will collect your hardware model, operating system version number, international activation device identification number, device unique identifier, network device hardware address, IP address, WLAN access point, Bluetooth, base station, software version number, network access mode, type, status, network quality data, operation, usage, and service logs.

  2. Like other commercial organizations, we monitor the use of this APP by collecting aggregated information in order to prevent malicious programs and secure operations. In this process, we do not collect identifiable personal information. We collect downloads of the APP, online users, user distribution areas, etc.

  3. When you use the CareMeTENS App, by default, the App does not need to collect personally identifiable information about you.

Your Information Protection

  1. In order to protect the confidentiality of your personal information, we will store your personal information in the server cloud, adopt firewall protection, and adopt security technology and procedures to ensure the security of your personal information.

  2. In order to ensure the professionalism of health management services, only experts who provide health services for you can view your personal information. At the same time, we have established a member privacy protection agreement with these experts to ensure that your information is not leaked. Sensitive information, such as your personal health information and account numbers, is protected by encryption during transmission.

Your Information Using

  1. We only use your information to the extent that it complies with these privacy terms and any data protection instructions that have been provided to you. The following exceptions are:

    a. Explicit prior authorization is obtained from the user;
    b. In accordance with relevant laws and regulations;
    c. In accordance with the requirements of relevant government departments;
    d. To protect the public interest;
    e. Maintain the legitimate rights and interests of the software system;
  2. CareMeTENS App may cooperate with third parties to provide relevant services for users. In this case, if the third party agrees to assume the same responsibility for user privacy protection as CareMeTENS App, CareMeTENS App may provide the third party with user registration information, etc.

  3. On the premise of not disclosing the privacy information of individual users, CareMeTENS application server cloud has the right to analyze the entire user database and make commercial use of the user database.

Your Information Management

  1. Except for exceptions provided by laws and regulations, you have the right to consult, correct and delete your personal information. Once you've registered, you can view and change a lot of your personal information. When your personal information changes, please timely log in and update according to the screen display. We strongly recommend that you change your PIN regularly to reduce the risk of unauthorized access to your account information.

  2. If you cancel your account, after careful consideration, you have decided to give up your CareMeTENS App account and you have met all the conditions specified in the CareMeTENS App, you can apply to cancel your account in the CareMeTENS App. Once you log out, the account cannot be restored. Please back up all information and data of the CareMeTENS App account before operation.

  3. We welcome your reasonable questions and suggestions (including changing personal information or changing personal settings).

Protection of Minors' Information

  1. We attach great importance to the protection of minors' information. In e-commerce activities, we assume that you have the corresponding capacity for civil conduct. If you are a minor, we require that you carefully read this Privacy Policy under the supervision and guidance of your parent or guardian and use our services or provide information to us with the consent of your parent or guardian.

  2. With the consent of parents or guardians to use our products or services to collect personal information of minors, we will only use or disclose personal data of minors to the extent permitted by law, in accordance with local laws, or for the purpose of protecting minors.

  3. If you are the guardian of a minor, please contact us when you have any questions about the personal information of the minor in your custody.

About The Privacy Policy Update

  1. We may revise and update this Privacy Policy from time to time. Updates to the privacy policy will be posted in the form of an online announcement in the CareMeTENS App as a notification announcement. You can check the latest version of the privacy policy in the CareMeTENS App without notice. The revised Privacy Policy will take effect immediately upon publication or at a specific time specified in the announcement. If you continue to use the products or services of CareMeTENS App after the above announcement is amended, you will be deemed to have read, understood and accepted the revised Privacy Policy. If you do not agree to the modification, you should immediately stop using the products and services provided by CareMeTENS App.

Welcome to Contact Us

  1. If you have any complaints, suggestions or questions about the protection of personal information, you can contact us or customer service through the feedback of CareMeTENS App.